Returns & Exchanges
At Kestin, we are committed to ensuring you are fully satisfied with your purchase. If your order isn't quite right, you can return any unworn items in their original condition within 28 days of receipt for a full refund or exchange.
Register Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back and choose your preferred return method.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and labels remain attached to guarantee a successful processing of your refund.
Ship the Package
Affix the provided prepaid shipping label to the outside of your parcel and drop it off at your nearest authorized collection point or schedule a courier pickup.
Receive Your Refund
Once our warehouse team has inspected and approved your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing